Chicago hvac contractor Reviews

Read reviews of A Custom Heating And Air Conditioning, Inc. and testimonials from clients who have hired our HVAC professionals to take care of their heating and cooling service needs in Chicago.

“I recently used the services from A Custom Heating & Air Conditioning to have some work done at my home and was very pleased with how well the work from them went. The people who came out from A Custom Heating & Air were very friendly and professional while they were here doing the work and were able to get everything repaired quickly and without any issues. The repairs were all done well and since the work was completed I haven’t had any problems with the air conditioner that was worked on. Overall I am very satisfied with how the work from A Custom Heating & Air Conditioning went, I will definitely continue to use them when needed and I highly recommend their services.”
Michell S.
Chicago, IL

“I think they did a great job. Everything is running smoothly with my air conditioning unit, and I’m happy with the services I received.”
Andy T.
Chicago, IL

“A Custom Heating & Air Conditioning is great. The staff there just do an all around great job. I think I have been using their hearing and air conditioning services for going on a year and a half now. Pricing is fair and the crew is always professional. I plan to continue using their services and will call them up as needed. Like I said, the service is excellent and I definitely recommend them to others in the area.”
Greg S.
Riverside, IL

“Our first time using A Customer Heating & Air Conditioning went well. The technician came out and serviced both of our furnaces. He did a good job. We would use their service again and will also recommend them to other people.”
Patricia B.
Chicago, IL

“I have been using A Custom Heating & Air Conditioning for about 10 years now and I wouldn’t go with anyone else! I have several different rental properties and they do lots of work for each of them, and it always turns out great. Most recently, they replaced a furnace on one of my properties. I just called and they gave me a few different options. I gave them access to the property and it was fixed within two days! I didn’t even have to show up! I have total trust in the company because they are extremely responsive, really reliable, and consistently do quality work. I find that their pricing is super reasonable, especially considering the excellent customer service they offer. I would highly recommend them!”
Bob C.
Winnetka, IL

“I am pretty happy with how the work from A Custom Heating & Air Conditioning went. The workers who came in got to work right away, and were very quick and courteous while they were here. I will definitely use them again if needed, and I highly recommend their services!”
Kevin B.
Highland Park, IL

“A Custom Heating & Air Conditioning repaired my air conditioning. They came out and fixed the problem and they did a good job, obviously everyone wants things to be cheaper but the unit was fixed and it’s working so I can’t complain. This was my first time using them and I will call them back next time I need them. Everything was good.”
Scott D.
Chicago, IL

“A Custom Heating & Air Conditioning was very amenable to our schedule and came out immediately when we had a problem. They came out on a weekend day, and they were able to put in the new equipment–a Rheems furnace–very efficiently. I remember that it was a very fair price and standard to market. Their people gave thorough instructions and were very pleasant in answering all our questions. Again, I liked that they worked with our schedule, which was extremely important because we are very busy people.”
John M.
Chicago, IL

“Very professional, helpful and personable. We’ll stay with A Custom.”
Merrill K.
Park Ridge, IL

“A Custom Heating and Air Conditioning has replaced a couple of things for me, made some repairs, and done some seasonal tuneups. They are very nice and very friendly. I like them a lot, and I will continue using them. The only thing I would say is that they didn’t follow up on a couple of things I asked them to, and it has happened twice. They never called me back.”
Lisa A.
Oak Park, IL

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5-Star Rated Heating & Air Conditioning Services

EXCELLENT Based on 54 reviews
Jay Mahlendorf
Jay Mahlendorf
2023-01-24
Working with A Custom Services Inc, including the engineer Steve S. and Michael in their business office, was all positive and I will happily work with them again. They understood, made helpful recommendations, communicated proactively, and they followed through as they said they would. It was a stress free experience and good value for the work.
Wendy Campnell
Wendy Campnell
2023-01-13
Steve went above and beyond answering my questions and explaining how things worked. I really appreciated his expertise and patience.
Bill Harris
Bill Harris
2022-12-30
Alfredo and Tom replaced our furnace and did a Fantastic Job. They were professional, courteous and very informative. They were considerate of the delivery, prepping the area to keep it clean and worked efficiently and very quickly. Alfredo is a master HVAC professional and did a great job! Tom was fantastic on the installation as well as keeping my wife and I informed of the new aspects of the furnace and thermostat. Previous to the replacement Steve responded very quickly for the no heat call and was very professional to diagnose the problem and provide multiple solutions. Steve did an excellent job with the solution write up, planning for the hardware readiness and ensured that our project was completed the next day. Michael in the main office performed all the managerial interaction very well, answered all our questions and took care of the paperwork and invoicing in a very professional manner. Highest grades for this team and I will recommend them to all our friends.
Shauna Daou
Shauna Daou
2022-11-03
A Custom Service was amazing throughout our experience with them. When I contacted them, Michael called me back promptly and helped me in scheduling an appointment. He also called a day before the appointment as a friendly reminder and to confirm that the appointment still worked for us. Alfredo was the technician who came to our house. He was on time and walked us through everything he was checking. He also answered all of our questions and even answered some questions my neighbor had about his system! He was very thorough, knowledgeable, and professional. After the service, Michael reached out again to make sure everything worked well. We used A Custom Service to do routine maintenance on our radiant heating system, and moving forward we will be using them to address all of our HVAC needs! Job well done.
Alvaro Santana
Alvaro Santana
2022-10-27
Contacted A Custom Service to get some work done on my boiler. Response was quick, Michael was able to help me set an appointment up and was very attentive to our communications. Alfredo, our technician, was knowledgeable with boiler systems and was able to answer my questions. Found out that a circulation pump needed to be changed and he had the part in his truck so there was no delay in getting us up and running. A Custom Services will be our go to heating service from now on.
Brennan Williams
Brennan Williams
2022-10-25
Great crew all around, owners, office, technicians. What I most appreciate is that everyone I dealt with was polite and professional. Secondly, they are trying to solve your HVAC issues, not charge you for things you don’t need. Highly recommend.
Natalie Rodriguez
Natalie Rodriguez
2022-10-21
Always thorough and honest.
Tim Oryhon
Tim Oryhon
2022-10-18
Michael was very responsive with initially setting up the service technician appointment. Alfredo was very helpful and a wealth of information. Our experience with everyone at A Custom was superb.